As a Small-Mid Business Owner or Founder/CEO, you can strengthen the foundation of your enterprise and directly impact business goals, by aligning with industry best practices and strategic insights.

This is a bespoke service that is tailored to your unique needs. It provides a valuable Outside-In perspective for the road ahead, combining your organizational context with an in-depth understanding of Business, Technology & Customer-Think.

Naveen Bachwani is certified as an Independent Director by IICA (Govt. of India) and IOD Global.

Even in a Digital-First world, your customers experience your brand through multiple Moments of Truth that combine various touchpoints.

‘ThinkShop’ can help you grow the business and improve engagement by building a robust CX Program, working with you from Goal Setting all the way through Program Design, for both online and offline interaction touchpoints.

Engage with us on a Retainer or Project basis.

Our Fractional CxO Services enable you to access 25+ years of cross-functional, Leadership-level expertise at a fraction of CxO costs!

As a ‘Fractional CxO’, we can not only respond to your organizational context, but also influence the enterprise in ways that can make a real difference for your business.

Think of us as a Business partner in your Transformation journey – someone who can work with your team members, and provide them with the clarity and direction they need to achieve more every day.

Ultimately, success in business cannot be achieved without effective communication.

That’s why, we help you review existing channels and communication elements to determine what needs to change, define the right mix of physical and digital modes, and design an ideal workflow for the creation and approval of new content.

We also can also create Communication Guidelines that can serve as a blueprint for all new communication elements, across functions. 

We design and deliver bespoke workshops that bridge the skill gaps in your team, enabling them to do more.

Training programs can be conducted on Making AI Work, Building a Customer-Centric Mindset and others, for mid to senior level executives in your team.

Through our People practice, we can also offer Strategic HR services as needed.

Reach out if you have a specific need not covered above.